Bastion Health Limited
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
08002278466
Knowledge base
Want to find out more about Bastion’s health insurance, your benefits and coverage? How to buy a plan? The answers to these and more can be found below. For more enquiries, kindly send a mail to
[email protected]
.
FAQ
0
Getting Started
0
Customers (Individuals & Corporates)
Understanding Health Insurance
2
Health Insurance Explained
Glossary of Terms
Understanding Bastion Health Plans
14
Choosing the Right Bastion Health Plan
Bastion Health Individual & Family Plans - Pricing & Benefits
Bastion Health Seniors’ Plans - Pricing & Benefits
Bastion Health SME Plans - Pricing & Benefits
Bastion Health Corporate Plans - Pricing & Benefits
View all 14
Account & Billing
7
Using the HR Portal – Corporate & SME Plans
Upgrading your Plan
Downgrading your Plan
Renewing your Plan
Cancelling your Health Plan
View all 7
Privacy & Security
1
Your Data & Privacy
Visiting the Hospital
5
Selecting a Hospital
What to do before going to the Hospital
Changing Your Hospital
Feedback or Complaints
Pharmacy Benefits
Bastion Mobile App
10
Getting Started with the Mobile App
Finding a Hospital
Logging your Hospital Wait-time
Requesting a Hospital Appointment
View your Medical History
View all 10
Contacting Our Support Team
2
How to Contact Bastion Health Support
How to Contact our Pharmacy Help Desk
Providers
Partnering with Bastion
2
Joining Bastion's Provider Network
What happens after becoming an Approved Provider?
Using Bastion's Provider Portal
3
Overview of the Provider Portal
Requesting Authorization
Submitting Claims
Latest News & Updates
Health Plan Updates
0
Mobile App Updates
0
Gifts and coupons
Gifts
0
Coupons
0
Information collected
Privacy policy
0
Opt-out policy
0
Help Desk Software
by Freshdesk
