Submitting claims for reimbursement is a vital aspect of the healthcare service cycle. Here's a simple guide on how providers can seamlessly generate and submit claims through our platform:

  1. Access the Claims Section: Navigate to the 'Claim' menu from the menu bar and select 'Generate Statement'. This action will direct you to a screen where you can search for all authorization requests made within a specified period.
  2. Search for Authorizations: Enter the relevant information for the period under consideration and click 'Search'. Ensure accuracy in selecting and entering the required details.
  3. Generate Statement: After reviewing the search results, select all the encounters for which you want to submit claims. Click on 'Generate Statement' to proceed with the claim submission process.
  4. Confirmation: Upon successful submission, a pop-up notification will confirm that the claims have been submitted.

Bastion Health typically vets and pays claims within 30 days of submission.

By following these steps, providers can efficiently generate and submit claims for reimbursement, ensuring timely processing and accurate documentation of healthcare services rendered to enrolees. Should you require any assistance or encounter any issues during the process, please contact our Support team.