If you've made an out-of-pocket payment during a hospital visit and need reimbursement, you can easily request it through the Bastion Health mobile app. Here's how:

  1. Open the App: Launch the Bastion Health mobile app on your device.
  2. Navigate to We Care Tab: Tap on the "We Care" tab to access essential services and benefits.
  3. Click on Reimbursement: Look for the "Reimbursement" option and tap on it to initiate the reimbursement process.

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    A screenshot of a phone

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  4. Fill out Required Information: Provide the necessary details of the claim, including the amount paid and the reason for reimbursement. Be sure to attach your payment receipt before submitting the form.

By following these steps, you can efficiently request reimbursements for your out-of-pocket expenses. Thank you for choosing Bastion Health for your healthcare needs!