At Bastion Health, we prioritize transparency and customer satisfaction. Once your health plan is active and services have been utilized, we operate under a strict no-refund policy. This policy ensures fairness and consistency while maintaining the quality of our healthcare services.

However, if you encounter any service issues or have concerns about your healthcare experience, please reach out to our Support Team. We are committed to addressing your needs promptly and effectively, ensuring a seamless and satisfactory resolution.

Your satisfaction matters to us, and we're here to assist you every step of the way. Don't hesitate to contact us for assistance or clarification regarding our refund policy or any other aspect of our services. We're dedicated to providing you with the support you need for a positive healthcare experience.