If you've encountered any service issues or have feedback to share, filing a complaint is simple. Here's how:

  1. Open the App: Launch the Bastion Health mobile app on your device.
  2. Navigate to Feedback Tab: Tap on the "Feedback" tab to access the feedback section.
  3. Click on Complaints: Look for the "Complaints" option and tap on it.

  4. Fill Out the Details: Provide the necessary details of your complaint in the designated fields.
  5. Submit Your Complaint: Once you've filled out the details, click on the "Submit" button to send your complaint.


Our Support Team diligently reviews all complaints and works towards resolving any service issues reported. Your feedback is essential to us, and we strive to provide the best possible experience for all our enrolees.